Refund and Returns Policy

Return and Refund is not available in TRADITIONS. Only exchange is possible.

Conditions for Exchange:

In order for the goods to be eligible for a return, please make sure that:

1. The exchange policy isn’t valid for discounted products. (Applicable for Online and Outlet Purchase)
2. We will provide 3 days exchange facility with the catalogue products. (From the Purchased date)
3. If you face any issue with the delivery or the online purchased products, please contact our Facebook page or hotline number.
4. One time Exchange Facility will be provided with the products valid for exchange!
5. Please check the product in front of the delivery man. Any sort of complaint after the successful delivery won’t be accepted.
6. Product purchased from one branch branch can’t be purchased in another.
7. If the product costs more than the exchanged one, you have to adjust the extra money with any other products.
8. Women’s wear can’t be exchanged with men’s and Men’s can’t be with women’s!
9. Online orders will be exchanged through online and the showroom purchased in showroom.

Returning Goods

You are responsible for the cost and risk of returning the goods to us.
You should send the goods to the following address: TRADITIONS, House#774, Level#2, (Opposite of Chayanot), Satmashjid Road, Shankar, Dhanmondi, Dhaka-1209